Sakijo LLC (“Sakijo LLC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting or using our website. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and services.
1. Information We Collect
We may collect information that you voluntarily provide when you place an order, contact us, create an account, or otherwise interact with our website. This information may include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction information
- Information you provide when contacting customer support
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, referring pages, and general website usage information.
2. How We Use Your Information
Sakijo LLC may use collected information for purposes including:
- Processing and fulfilling orders
- Processing payments and providing order-related services
- Shipping products and providing delivery updates
- Responding to customer inquiries and support requests
- Maintaining and improving our website and services
- Communicating with you about your orders, account, or inquiries
- Detecting, preventing, and addressing fraud, unauthorized activity, or security issues
- Complying with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes and as described in this Privacy Policy.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers. We do not need to store complete payment card information on our own systems when payment processing is handled by these providers.
Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the overall shopping experience.
You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
5. Information Sharing
Sakijo LLC does not sell your personal information as a business practice.
We may share information with service providers that assist us with legitimate business operations, such as:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and technical services
- Customer support
- Website analytics and security
These service providers are permitted to use information only as reasonably necessary to provide services to us or as otherwise required by law.
We may also disclose information when required to comply with applicable laws, legal processes, court orders, or governmental requests, or when reasonably necessary to protect our rights, property, users, or the security of our website.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Where a longer retention period is required by law, we may retain applicable information for the required period.
8. Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information. These rights may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request information about how your personal information is collected and used
- Opt out of certain uses or disclosures where applicable
To exercise applicable privacy rights, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
9. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request information about the categories of personal information we collect, use, and disclose.
California residents may also have the right to request deletion or correction of certain personal information and to opt out of the sale or sharing of personal information where applicable.
Do Not Sell or Share My Personal Information: Sakijo LLC does not sell personal information as a business practice. If you would like to submit a request regarding your California privacy rights, please contact us at:
Email: support@sakijo.com
We will review and respond to eligible requests within the timeframe required by applicable law.
10. Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information where required by applicable law.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services. These third parties may have their own privacy policies and practices.
Sakijo LLC is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.